Culture & Media
Customer Service: The 15 Worst Companies
Using data from the American Consumer Satisfaction Index, Business Insider writer Max Nisen has compiled a list of companies with the worst customer service ratings. (This came to us via LA Observed.) Read and weep! It’s not as though many people can easily avoid these outfits – they tend to be regional monopolies or dominant companies in their fields.
In order of unhelpfulness, they are:
1. Long Island Power Authority (color them Sandy)
2. Northeast Utilities (New England)
3. Charter Communications Television Service
4. Comcast Television Service
5. Facebook
6. United Airlines
7. Time Warner Cable
8. LinkedIn
9. Cox Communications Television Service
10. American Airlines
11. Twitter
12. US Airways
13. Delta Airlines
14. CenturyLink Telephone Company
15. Bank of America
-
Dirty Money: U.S. Banks and the Climate CrisisMarch 11, 2024
Many of the U.S. Banks Funding Coal Have an Unusual Carve-Out
-
Latest NewsMarch 22, 2024
In Georgia, a Basic Income Program’s Success With Black Women Adds to Growing National Interest
-
The SlickFebruary 28, 2024
Proposed Drilling Near Suburban Denver Superfund Site Raising Flags
-
Class WarMarch 12, 2024
Power of the Pulpit: How Conservative Congregations Scale the Church-State Wall to Political Victory
-
Striking BackMarch 25, 2024
Unionizing Planned Parenthood
-
State of InequalityFebruary 29, 2024
Labor Scores a Victory at Cal State Campuses
-
Latest NewsMarch 13, 2024
A Disease Took Her Mobility. Now, at 70, She Could Lose Her Home.
-
Class WarMarch 26, 2024
‘They Don’t Want to Teach Black History’