Customer Service: The 15 Worst Companies

Using data from the American Consumer Satisfaction Index, Business Insider writer Max Nisen has compiled a list of companies with the worst customer service ratings. (This came to us via LA Observed.) Read and weep! It’s not as though many people can easily avoid these outfits – they tend to be regional monopolies or dominant companies in their fields.

In order of unhelpfulness, they are:

1. Long Island Power Authority (color them Sandy)

2. Northeast Utilities (New England)

3. Charter Communications Television Service

4. Comcast Television Service

5. Facebook

6. United Airlines

7. Time Warner Cable

8. LinkedIn

9. Cox Communications Television Service

10. American Airlines

11. Twitter

12. US Airways

13. Delta Airlines

14. CenturyLink Telephone Company

15. Bank of America